Did you know that the best days to make prospecting calls are Tuesday, Wednesday, and Thursday? But, what are the best ways to make calls to prospective customers and even internal personnel?
Many businesses are utilizing VoIP for its many benefits and its ease of use. How do hosted VoIP solutions work? Keep reading to find out.
What Is VoIP?
VoIP (Voice over Internet Protocol) is a phone technology that involves using the internet to make and receive phone calls instead of traditional phone lines.
Landline phone systems are limited to a single desk phone in the office, while VoIP allows businesses to make and receive phone calls from anywhere using a laptop, smartphone, or tablet.
Hosted VoIP offers essential call center features, such as:
- Conference calls
- Auto attendant
- Mobile app
- Advanced call analytics
- HD call quality
- Voicemail to email
- Local phone numbers
These are just a few of the calling features that VoIP plans offer. Decide which features are most important to you to find out which plan is right for your business.
How Do Hosted VoIP Solutions Work?
Hosted VoIP solutions provide communications solutions using hardware locations outside of the user’s environment. Phone systems will work using equipment located away from the physical office.
A VoIP service provider will host the equipment you use. Traditionally, they would store them in data centers.
The benefit of using providers means businesses can use their services without expensive hardware installation. This is especially useful for small businesses.
VoIP solutions offer flexibility because these solutions are ideal for various situations. Some of the most beneficial uses of hosted VoIP solutions are:
- International calling
- Unified business communications
- Contact center solution
Businesses with a lot of remote workers will be able to better communicate for VoIP solutions as well.
VoIP Service Benefits
There are very few cons of VoIP services and many more pros. Some of the top advantages of choosing hosted VoIP services are:
- Fixed pricing
- Cost savings
- Easy call management
- High scalability
- High flexibility
- Compatibility
Making long-distance calls tends to be more expensive. When you opt for VoIP services, you get fixed pricing that won’t change based on the calls you are making.
Your business will experience cost savings from fixed pricing and the set fee to use your new phone system. Since you should already have an internet connection, you don’t have to splurge for that extra service.
However, a wireless router isn’t ideal for a phone system. If you don’t have a modern business router that can connect each phone to your LAN, you’ll want to purchase one.
When you want to scale up your business, you can do so with ease, quickness, and affordability.
Hosted VoIP Solutions Explained
Now that you know more about Voice over Internet Protocol and understand how hosted VoIP solutions work, you can decide if your business needs it.
For most companies, implementing VoIP services is a no-brainer. You benefit from easy call management, cost savings, high flexibility, and much more.
If you’re ready to connect your business to technology, we are here to help! Contact us today to get started.