Around this time last year, Avaya and RingCentral teamed up to create Avaya Cloud Office. Since its deployment, Avaya Cloud Office has exceeded expectations and keeps getting better. Avaya Cloud Office lets teams call, chat, meet, and collaborate no matter where they are. The cloud-based VOIP solution brings together over 100 business integrations, including Google …
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Are you planning to or in the process of relocating or expanding your business? It’s an exciting time, but also a time to be strategic. As chaotic as moving to a new space can be, taking the time to consider your IT needs at your new location can end up saving you a lot of …
The term digital signage is a fairly new buzz word in the business world. Today you can’t go many places without running into some form of digital signage. Digital signage is a broad term encompassing all kinds of different technologies being used. Digital signs use technologies like LCD, LED, and Projection to display content like …
Collaboration Rooms are trending and for good reason. Companies are doing their best to innovate, and collaboration is one of the best ways to push the envelope. Over the past 10 years, many companies tried designing offices with open floor plans in hopes of creating impromtu team collaboration. The plan backfired and resulted in disruption, …
Today businesses have three basic types of business telephone systems to choose from: KSU, PBX, and VoIP. Business phone systems provide small and large companies with a way to manage inbound, outbound, and internal calls. Business telephone systems are much different than residential systems, as they must be designed to handle and route multiple calls …
Your cabling infrastructure should match your company’s needs. Choosing the right network cabling for your business saves you time, money, and headaches. Before you select the right cable type for your network, you’ll want to take several factors into consideration. Does your company own or lease the building? If you own, you’ll want to figure …
The term hybrid is common in biology, chemistry, engineering, and the business world. We drive hybrid cars and bikes, and now we’re starting to work in hybrid ways. As hybrid meetings become part of the way businesses operate, it’s important to understand what they are and how they work. A hybrid meeting is a meeting …
Today more than ever before, the corporate world is finding value in connectivity, collaboration, and remote sharing. The boardrooms of old are quickly becoming relics of the past. Technology has taken over, and Smart TVs and interactive panels are becoming staples in corporate hubs. The potential and seamlessness of sharing information and ideas via new …
Today’s most sophisticated customer service centers are using conversational intelligence that automatically transcribes voice interactions into actionable outcomes helping contact centers transform their customer experience and increase brand loyalty. Unlike first-generation speech analytics applications that mine calls after they occur, Avaya Conversational Intelligence transcribes voice conversations in real-time to help deliver more personalized engagements. By …
Avaya OneCloud is a multi-cloud application ecosystem that is transforming how organizations deliver customer experiences. OneCloud is proving to connect businesses, customers, and employees with everything they need at never before seen speeds. Avaya’s OneCloud solution is customizable to support organizations of all sizes across three solution areas. It’s deployable as a subscription, managed services, …
