To gain a competitive edge, organizations and businesses are using data centers to stay ahead and meet the demands of the digital age. As the digital era progresses, the need for data centers increases. But today’s data centers are much different from data centers of old. Today’s data centers are built with flexibility, reliability, and […]
Data Center Design & Installation – What to Keep in Mind Read More »
As the premier provider of telephony systems and support in Northeast Florida for over 20 years, customers often ask us which telephone is the right choice for their unique business. The answer is always – it depends. Because we specialize in a variety of VOIP and Avaya In-house telephones, we will learn about their business
Which Telephone is Right for Your Business? Read More »
If you’re building a network that requires long distances, high speeds, or heavy bandwidth connections, fiber optic cables are your best choice. The choice typically comes down to choosing between fiber optic cables or copper cables. Both cables transmit data but in very different ways. Copper carries electrical pulses along metal strands, while fiber optics
Why Choose Fiber Optic Cables for Your Cabling Systems? Read More »
More and more AI (artificial intelligence) is being integrated into the customer service experience. In many ways, it’s still in the early phase, but all indications are that it’s here to stay and will continue to improve or get smarter with time. Intelligent call routing systems are gaining more and more traction in call centers,
Introduction to Intelligent Call Routing Read More »