Today more than ever before, the corporate world is finding value in connectivity, collaboration, and remote sharing. The boardrooms of old are quickly becoming relics of the past. Technology has taken over, and Smart TVs and interactive panels are becoming staples in corporate hubs. The potential and seamlessness of sharing information and ideas via new […]
Today’s most sophisticated customer service centers are using conversational intelligence that automatically transcribes voice interactions into actionable outcomes helping contact centers transform their customer experience and increase brand loyalty. Unlike first-generation speech analytics applications that mine calls after they occur, Avaya Conversational Intelligence transcribes voice conversations in real-time to help deliver more personalized engagements. By
Avaya OneCloud is a multi-cloud application ecosystem that is transforming how organizations deliver customer experiences. OneCloud is proving to connect businesses, customers, and employees with everything they need at never before seen speeds. Avaya’s OneCloud solution is customizable to support organizations of all sizes across three solution areas. It’s deployable as a subscription, managed services,
When you’re just starting out, you can easily get by with just one telephone line for your business. But, as your business grows, you’ll need to add more phones for staff who may be located centrally or spread out remotely around the country. With every new telephone line and number, the complexity and costs grow.
Structured cabling is a type of infrastructure that is constructed inside a building to support the performance of an organization’s cabling system or network. It connects all the communication systems, such as computers, phones, and other devices. Structured cabling creates the most reliable, flexible, and cost-effective solution that meets the high demands of small to
CSI is now offering different internet provider options, ensuring you get the best provider possible in your area. We’re partnered with a large referral network comprised of 100s of providers for internet, phone, and cloud services. If you feel like you’re paying too much for internet service, tired of slow internet speeds, and need to
Software should help us work smarter, not harder. Unfortunately, that’ not always the case. Poorly designed or unreliable software can result in more work – especially for your IT team. When it comes to video conference software, choosing the right conferencing platform can keep your team seamlessly connected and reduce the number of IT tickets
Cloud-Based Office Automation – An innovative business VoIP solution that helps businesses of all sizes in any industry stay connected to what matters. Our full spectrum Communications Solution offers Desktop applications, end-to-end support for voice, video, mobile, chat, fax, presence management, and more.
VSaaS, or Video Surveillance as a Service, refers to hosted cloud-based video surveillance. The service typically includes video recording, storage, remote viewing, management alerts, cybersecurity, and more. More and more businesses have adopted cloud solutions in recent years. This article will cover the top 8 reasons video surveillance is moving to the cloud as a
When you think about access control systems, you might think about card readers, magnetic locks, electric strikes, and other devices that are attached to a door to control access. These systems have been proven to be effective at controlling entry, securing specific areas of buildings, and eliminating the risk associated with the loss of physical