When it comes to commercial building security, installing an around the clock cloud-based video surveillance system is the best choice. Security cameras deter, stop, and audit security breaches and give law-enforcement a reliable resource for their investigations. Although video surveillance has been widely used for decades, the technology has evolved substantially. One of the biggest […]
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Telephone systems are the lifeline of a business. If your telephone system goes down, it has a significant impact on current customer satisfaction, and you lose new business opportunities. If your IT department isn’t up to date and familiar with your telephone system, getting your system back online, and customizing it to your company’s needs
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Although the digital age is being built with cloud architecture, organizations still rely on Cat cables to handle all the heavy lifting when it comes to transmitting data. Understanding category cables (Cat) will help you better understand your investment and how your data center works. In this article, we’re going to take an in-depth look
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If you’re planning on starting a small business or already have one understanding your options for business phone systems is a good idea. Small businesses can have up to 1,500 employees, depending on the industry. Having the right phone system can increase office productivity, sales, and customer satisfaction. No matter how small or big your
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To gain a competitive edge, organizations and businesses are using data centers to stay ahead and meet the demands of the digital age. As the digital era progresses, the need for data centers increases. But today’s data centers are much different from data centers of old. Today’s data centers are built with flexibility, reliability, and
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As the premier provider of telephony systems and support in Northeast Florida for over 20 years, customers often ask us which telephone is the right choice for their unique business. The answer is always – it depends. Because we specialize in a variety of VOIP and Avaya In-house telephones, we will learn about their business
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If you’re building a network that requires long distances, high speeds, or heavy bandwidth connections, fiber optic cables are your best choice. The choice typically comes down to choosing between fiber optic cables or copper cables. Both cables transmit data but in very different ways. Copper carries electrical pulses along metal strands, while fiber optics
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More and more AI (artificial intelligence) is being integrated into the customer service experience. In many ways, it’s still in the early phase, but all indications are that it’s here to stay and will continue to improve or get smarter with time. Intelligent call routing systems are gaining more and more traction in call centers,
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Distributed Antenna Systems – What they are and Why Companies Need Them. During the September 11th attacks, EMS personnel discovered that communication systems and protocols that distinguished each department were hampered. A lack of interoperability, overwhelm from simultaneous communication, and damaged network infrastructure from the attack were making effective and efficient EMS communications extremely difficult.
Distributed Antenna Systems – What they are and Why Companies Need Them. Read More »
Which Avaya IP Office Edition Makes Sense for Your Business? The beauty of Avaya’s IP Office is its flexibility. IP Office lets you choose the best options that make sense for your organization and staff needs. Each IP Office Edition adds to the features of the previous, making upgrades easy when you’re ready. You can
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