Today more than ever before, the corporate world is finding value in connectivity, collaboration, and remote sharing. The boardrooms of old are quickly becoming relics of the past. Technology has taken over, and Smart TVs and interactive panels are becoming staples in corporate hubs. The potential and seamlessness of sharing information and ideas via new […]
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Today’s most sophisticated customer service centers are using conversational intelligence that automatically transcribes voice interactions into actionable outcomes helping contact centers transform their customer experience and increase brand loyalty. Unlike first-generation speech analytics applications that mine calls after they occur, Avaya Conversational Intelligence transcribes voice conversations in real-time to help deliver more personalized engagements. By
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Avaya OneCloud is a multi-cloud application ecosystem that is transforming how organizations deliver customer experiences. OneCloud is proving to connect businesses, customers, and employees with everything they need at never before seen speeds. Avaya’s OneCloud solution is customizable to support organizations of all sizes across three solution areas. It’s deployable as a subscription, managed services,
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