Technology is constantly evolving, and enhancing communications has always been a core function of modern technology. VoIP is the product of years of innovations and technological advancements, being revolutionary the way analog telephones were when they were introduced nearly 140 years ago. Seeing how analog telephones are still around and very much active to this […]
VoIP vs. Analog Telephone Read More »
Have you ever walked in a retail store and the lines are crowded because the card readers are not working at the checkout counter? You may have experienced the loss of cellular signal at a far-off motel you visited on your last work trip. Cellular signals are a necessity for the modern individual, and without
Passive DAS & Its Applications Read More »
With increasing data collection across the internet, privacy is more important than ever. Whether you visit a website, use an online service or any social media platform, your Internet Service Provider (ISP) and the services you use can track your activity. This is where a Virtual Private Network (VPN) can help you protect your privacy.
How to Set Up a VPN Read More »
Do you know the importance of DAS (Distributed Antenna Systems) in business? We have all been there, whether in your own office or someone else’s, your cellular signal drops and you can no longer get access to your cellular services. No calls going out or coming in and no internet data available either. Often times
Importance of DAS in Business Read More »
Telecommunication is the heart and soul of global communication and we are heavily dependent on them to provide us with reliable services. They do this by incorporating modern technologies that meet changing market demands. Historically, technology has played a big part in the development of telecommunications and you can read all about it in our
Technologies Changing Telecommunication Read More »
When chatbots first emerged, the idea was exciting, but the execution led a lot to be desired. Today’s chatbots are powered by artificial intelligence and machine learning and are game-changers for the customer experience. Chatbots help customers find information, make reservations, and connect customers to the right people that can solve a specific problem efficiently.
How Chatbots are Transforming Customer Service Read More »
By now, you may have heard about VoIP (voice over internet protocol). Over the past few years, businesses and organizations have switched to VoIP because of the cost savings, flexibility, functionality, and reliability. VoIP uses the internet to transmit voice calls. Now companies across the nation are taking their legacy phone systems online and connecting
Top 3 Biggest Benefits of VOIP for Businesses Read More »
We take telecommunications for granted in our modern world – smartphones, internet, and video calls – everything is standard to us. This was not always the case and just a few decades ago, none of this was widespread or even public. It has all come down from centuries of hard work, discoveries, inventions and commercialization.
A Brief History of Telecommunications Read More »
The trend of on-premises contact centers moving to the cloud continues to gain traction heading into 2021. It’s now estimated that more than 50% of organizations will have moved their contact center solutions to the cloud by the end of 2021. If you’ve already moved to the cloud or are planning on it, it might
Top 3 Considerations When Moving to the Cloud in 2021? Read More »
Everyone learns and absorbs information differently. Some get a new concept by listening, others need to do something with their hands, and others need to see it. The way we learn doesn’t really change that much in adulthood. If you’re running a business and managing employees, you’ll have first-hand knowledge about how different employees learn
Benefits of Hiring a Professional Audio Visual Installer for Your Business Read More »