Virtual Private Network (VPN) is an excellent technology that offers immense online security and anonymity. You may have heard of VPNs and what they can do. However, most people are unaware of the multiple use-cases they have. We have come up with VPN use-cases to give you a better idea of the many things possible […]
A Virtual Private Network or a VPN is a great way to ensure digital privacy while using the internet. It secures your online data exchange and makes your online activity anonymous, even to your Internet Service Provider (ISP). Using a VPN, you can secure the connection between your device and the internet using encryption, and
A Brief History of VPN Read More »
You might have heard of VPNs, but do you know how they work or their different types? Perhaps you are a regular VPN user, and you use it for your home or work purposes. Maybe, you used it a couple of times while traveling abroad. Either way, using a VPN is a great way to
How VPN Works & Different Types of VPN Read More »
Technology is constantly evolving, and enhancing communications has always been a core function of modern technology. VoIP is the product of years of innovations and technological advancements, being revolutionary the way analog telephones were when they were introduced nearly 140 years ago. Seeing how analog telephones are still around and very much active to this
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With increasing data collection across the internet, privacy is more important than ever. Whether you visit a website, use an online service or any social media platform, your Internet Service Provider (ISP) and the services you use can track your activity. This is where a Virtual Private Network (VPN) can help you protect your privacy.
How to Set Up a VPN Read More »
Telecommunication is the heart and soul of global communication and we are heavily dependent on them to provide us with reliable services. They do this by incorporating modern technologies that meet changing market demands. Historically, technology has played a big part in the development of telecommunications and you can read all about it in our
Technologies Changing Telecommunication Read More »
When chatbots first emerged, the idea was exciting, but the execution led a lot to be desired. Today’s chatbots are powered by artificial intelligence and machine learning and are game-changers for the customer experience. Chatbots help customers find information, make reservations, and connect customers to the right people that can solve a specific problem efficiently.
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By now, you may have heard about VoIP (voice over internet protocol). Over the past few years, businesses and organizations have switched to VoIP because of the cost savings, flexibility, functionality, and reliability. VoIP uses the internet to transmit voice calls. Now companies across the nation are taking their legacy phone systems online and connecting
Top 3 Biggest Benefits of VOIP for Businesses Read More »
We take telecommunications for granted in our modern world – smartphones, internet, and video calls – everything is standard to us. This was not always the case and just a few decades ago, none of this was widespread or even public. It has all come down from centuries of hard work, discoveries, inventions and commercialization.
A Brief History of Telecommunications Read More »
The trend of on-premises contact centers moving to the cloud continues to gain traction heading into 2021. It’s now estimated that more than 50% of organizations will have moved their contact center solutions to the cloud by the end of 2021. If you’ve already moved to the cloud or are planning on it, it might
Top 3 Considerations When Moving to the Cloud in 2021? Read More »