Around this time last year, Avaya and RingCentral teamed up to create Avaya Cloud Office. Since its deployment, Avaya Cloud Office has exceeded expectations and keeps getting better. Avaya Cloud Office lets teams call, chat, meet, and collaborate no matter where they are. The cloud-based VOIP solution brings together over 100 business integrations, including Google […]
Why Switch to Avaya’s Cloud-Based VOIP Solution? Read More »
Are you planning to or in the process of relocating or expanding your business? It’s an exciting time, but also a time to be strategic. As chaotic as moving to a new space can be, taking the time to consider your IT needs at your new location can end up saving you a lot of
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Collaboration Rooms are trending and for good reason. Companies are doing their best to innovate, and collaboration is one of the best ways to push the envelope. Over the past 10 years, many companies tried designing offices with open floor plans in hopes of creating impromtu team collaboration. The plan backfired and resulted in disruption,
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Today businesses have three basic types of business telephone systems to choose from: KSU, PBX, and VoIP. Business phone systems provide small and large companies with a way to manage inbound, outbound, and internal calls. Business telephone systems are much different than residential systems, as they must be designed to handle and route multiple calls
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Today’s most sophisticated customer service centers are using conversational intelligence that automatically transcribes voice interactions into actionable outcomes helping contact centers transform their customer experience and increase brand loyalty. Unlike first-generation speech analytics applications that mine calls after they occur, Avaya Conversational Intelligence transcribes voice conversations in real-time to help deliver more personalized engagements. By
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Avaya OneCloud is a multi-cloud application ecosystem that is transforming how organizations deliver customer experiences. OneCloud is proving to connect businesses, customers, and employees with everything they need at never before seen speeds. Avaya’s OneCloud solution is customizable to support organizations of all sizes across three solution areas. It’s deployable as a subscription, managed services,
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When you’re just starting out, you can easily get by with just one telephone line for your business. But, as your business grows, you’ll need to add more phones for staff who may be located centrally or spread out remotely around the country. With every new telephone line and number, the complexity and costs grow.
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CSI is now offering different internet provider options, ensuring you get the best provider possible in your area. We’re partnered with a large referral network comprised of 100s of providers for internet, phone, and cloud services. If you feel like you’re paying too much for internet service, tired of slow internet speeds, and need to
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Cloud-Based Office Automation – An innovative business VoIP solution that helps businesses of all sizes in any industry stay connected to what matters. Our full spectrum Communications Solution offers Desktop applications, end-to-end support for voice, video, mobile, chat, fax, presence management, and more.
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When researching phone solutions for your business, you may have come across the acronym PBX, which stands for Private Branch Exchange. PBX is a term that basically means a business-grade phone system. Business phone systems offer key voice features that companies need to run successful and seamless daily operations. Some common features include extension dialing,
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